Privacy Policy

Neighbor Nation Privacy Policy (Updated)

Effective Date: January 1st, 2022

Last Updated: August 27th, 2026

Neighbor Nation (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you have regarding your data.

By accessing or using neighbornation.net, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal and non‑personal information in the following categories:

A. Information You Provide Directly

Name
Email address
Phone number
Billing and shipping address
Account login credentials (encrypted)
Payment information (processed securely by third‑party payment processors)
Messages, comments, reviews, and other user‑generated content
Profile information
Any information submitted through forms, checkout, or account creation

B. Information Collected Automatically

When you visit our website, we automatically collect:

IP address
Device type and operating system
Browser type
Pages viewed and time spent on site
Clicks, scrolls, and navigation behavior
Referring URLs
General location (non‑precise)
Session analytics
Log data

C. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

Enable essential site functionality
Remember your preferences
Analyze site traffic and usage
Improve performance
Support security features

You can disable cookies in your browser settings, but some features may not function properly.

D. Analytics Tools (TWIPLA)

We use TWIPLA to measure website traffic and visitor behavior. TWIPLA may collect:

Device characteristics
Technical visit details
Page views
General behavioral patterns

TWIPLA does not identify individual visitors and does not use cookies for analytics.

E. Information from Third Parties

We may receive information from:

Payment processors
Email marketing platforms
Social media integrations
Shipping carriers
Fraud prevention tools

2. How We Use Your Information

We use your information for:

Providing and operating our services
Processing orders and payments
Managing your account
Customer support
Sending service updates, notifications, and marketing messages
Improving website performance and user experience
Preventing fraud and ensuring security
Complying with legal obligations

We do not sell your personal information.

3. Legal Bases for Processing (GDPR)

For visitors in the EU/EEA, we process personal data under the following legal bases:

Contract performance (e.g., fulfilling orders)
Consent (e.g., marketing emails)
Legitimate interest (e.g., analytics, fraud prevention)
Legal obligation (e.g., tax and accounting requirements)

4. How We Share Information

We may share your information with:

A. Service Providers

Including but not limited to:

Wix (hosting and platform services)
Payment processors (e.g., Wix Payments, PayPal, Stripe)
Email marketing tools
Analytics providers
Shipping carriers
Customer support tools

These providers only receive the information necessary to perform their services.

B. Legal Requirements

We may disclose information if required to:

Comply with laws
Respond to legal requests
Protect our rights, users, or the public

C. Business Transfers

If Neighbor Nation is sold, merged, or reorganized, your information may be transferred as part of the transaction.

5. Data Storage & Security

Neighbor Nation is hosted on Wix.com, which stores data on secure servers behind firewalls.

We use:

Encryption
Secure payment gateways (PCI‑DSS compliant)
Access controls
Monitoring and security protocols

No method of transmission or storage is 100% secure, but we follow industry best practices to protect your data.

6. Data Retention

We retain personal information only as long as necessary to:

Provide services
Fulfill legal obligations
Resolve disputes
Enforce agreements

You may request deletion of your data at any time.

7. Your Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion
Request data export
Opt out of marketing communications
Opt out of analytics tracking
Restrict or object to processing
Withdraw consent at any time

To exercise these rights, email support@neighbornation.net.

8. “Do Not Sell or Share My Personal Information” (CCPA/CPRA)

Neighbor Nation does not sell personal information.

If you are a California resident, you may request:

Disclosure of collected data
Deletion of personal data
Correction of inaccurate data
Opt‑out of sharing for targeted advertising (if applicable)

9. Children’s Privacy (COPPA)

Neighbor Nation does not knowingly collect information from children under 13.

If you believe a child has provided personal information, contact us immediately at support@neighbornation.net and we will delete it.

10. Marketing Communications

You may receive:

Promotional emails
Product updates
Service notifications

You can unsubscribe at any time using the link in the email or by contacting us.

11. International Data Transfers

If you access our site from outside the United States, your information may be transferred to and processed in the U.S. We rely on Wix’s secure infrastructure and GDPR‑compliant safeguards.

12. How to Withdraw Consent

You may withdraw consent for data processing or request account deletion by emailing:

support@neighbornation.net

This will result in account removal and cancellation of any active subscriptions.

13. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes take effect immediately upon posting. Material changes will be clearly indicated on this page.

14. Contact Us

For questions, requests, or concerns, contact:

Neighbor Nation Support Email: support@neighbornation.net

Website: neighbornation.net