Code of Conduct

NEIGHBOR NATION LLC

Code of Conduct

Effective Date: January 1st, 2022

Last Modified: August 27, 2026

Version 1.0

Governing Document | Community Policy Series

 

 

IMPORTANT NOTICE: By accessing or using the Neighbor Nation platform, you acknowledge that you have read, understood, and agree to comply with this Code of Conduct in its entirety. This document constitutes a binding policy condition of platform access.

 

1. INTRODUCTION & PURPOSE

 

Welcome to Neighbor Nation. Neighbor Nation LLC exists to empower neighbors to promote and sell their small business products and services directly to the people in their local community. We are a marketplace built by neighbors, for neighbors — where farmers, ranchers, homemakers, homesteaders, skilled handcrafters, hobbyists, and home-based business owners can connect, buy, sell, and thrive together. Our platform is the digital front porch of your community: a place to do business, share resources, exchange information, and strengthen the social fabric of the neighborhoods we all call home. We believe that strong neighborhoods are built by engaged, entrepreneurial, and caring neighbors.

This Code of Conduct establishes the standards of behavior, content, and conduct expected of every person who accesses or uses the Neighbor Nation platform, including its marketplace, community forums, messaging tools, and any other features or services offered by Neighbor Nation LLC (collectively, the "Platform"). All users must read and agree to this Code of Conduct as a condition of platform access. Your continued use of the Platform signifies your acceptance of these terms.

This Code of Conduct operates in conjunction with, and is incorporated by reference into, the Neighbor Nation LLC User Agreement and the Neighbor Nation LLC Privacy Policy. Users are strongly encouraged to review all governing documents. In the event of a conflict between documents, the more specific provision shall govern.

 

2. COMMUNITY STANDARDS & BEHAVIOR EXPECTATIONS

 

The Neighbor Nation community is built on mutual respect, good faith, and neighborly conduct. All users are expected to uphold the following behavioral standards at all times while using the Platform:

1. Respect and Dignity. Users are expected to treat all community members — including other users, Platform staff, and third parties mentioned in content — with respect, dignity, and courtesy, regardless of differing viewpoints or circumstances.

2. Prohibition on Harassment and Discrimination. Harassment, bullying, threats, hate speech, discrimination, or intimidation of any kind is strictly prohibited. This prohibition applies regardless of the basis, including but not limited to race, color, religion, national origin, gender, age, disability, sexual orientation, or any other protected characteristic under applicable law.

3. Prohibition on Personal Attacks and Doxxing. Personal attacks directed at individual users or third parties are prohibited. Doxxing — defined as the sharing of another person's private personal information (including home address, phone number, workplace, or identifying details) without that person's explicit consent — is strictly prohibited.

4. Civil and Constructive Communication. Users must communicate in a civil and constructive manner, including when engaging in disagreement. Inflammatory, deliberately provocative, or bad-faith communication intended to escalate conflict is prohibited.

5. Prohibition on Misinformation and Defamation. Spreading misinformation, false claims, or defamatory statements about individuals, businesses, or organizations is prohibited. Users bear responsibility for the accuracy of information they share on the Platform.

6. Prohibition on Impersonation. Users must not impersonate other individuals, businesses, public figures, or representatives of Neighbor Nation LLC. Creating a false or misleading identity on the Platform is prohibited.

7. Prohibition on Spam. Spam, mass messaging, unsolicited bulk communications, and repeated unsolicited contact with other users are prohibited. This includes both automated and manual messaging campaigns conducted without the recipient's consent.

 

3. PROHIBITED CONTENT

​

The following categories of content are strictly prohibited on the Neighbor Nation Platform. Prohibited content will be removed without prior notice and may result in enforcement action against the responsible user's account.

 

3.1 SEXUAL CONTENT

Posting, sharing, distributing, soliciting, or linking to sexually explicit, pornographic, or adult-oriented content of any kind is strictly prohibited. This prohibition applies to imagery, video, written text, audio, and hyperlinks directing users to external adult content platforms or services.

 

3.2 ILLEGAL ACTIVITY

Content that promotes, facilitates, depicts, or otherwise supports illegal activity — including but not limited to drug sales, weapons trafficking, theft, fraud, money laundering, or any other criminal conduct — is strictly prohibited and will be removed immediately. Neighbor Nation LLC reserves the right, and in certain circumstances may be obligated by law, to report such activity and associated user information to appropriate law enforcement authorities.

 

3.3 VIOLENT OR DANGEROUS CONTENT

Graphic violence, content glorifying or celebrating harm to persons or animals, and content containing instructions or encouragement for dangerous, illegal, or violent acts are prohibited. This includes incitement to violence and content that normalizes or trivializes physical harm.

 

3.4 HATE SPEECH AND EXTREMISM

Content promoting hate groups, extremist ideologies, white supremacist or other supremacist movements, terrorist organizations, or violence against any group of people based on protected characteristics is strictly prohibited. Such content will be removed immediately.

 

3.5 PRIVACY VIOLATIONS

Sharing personal data, private images, confidential information, or any other identifying details about other individuals without their explicit and informed consent is prohibited. This includes the non-consensual sharing of intimate images or private communications.

 

3.6 MISINFORMATION AND FRAUD

Deliberately misleading content, coordinated disinformation campaigns, scams, phishing attempts, impersonation of legitimate organizations, and fraudulent solicitations of any kind are prohibited. Users who encounter suspected fraud or phishing on the Platform are encouraged to report such activity immediately.

 

4. MARKETPLACE RULES & RESTRICTIONS

​

Neighbor Nation LLC operates a community-based marketplace designed to facilitate lawful, honest, and local commercial activity between neighbors. All marketplace activity — including the creation of listings, buyer-seller communications, and the completion of transactions — must comply with the following rules and restrictions.

 

4.1 GENERAL MARKETPLACE STANDARDS

1. All listings must be honest, accurate, and lawful in all material respects. Sellers are prohibited from misrepresenting the nature, condition, price, or availability of any item or service listed on the Platform.

2. Sellers must honor posted prices and descriptions. Price changes or material alterations to listings after a buyer has expressed interest in good faith are prohibited.

3. Buyers and sellers must communicate respectfully and complete agreed transactions in good faith. Abandoning an agreed transaction without reasonable cause or notice is discouraged and may result in negative account standing.

4. Fraudulent listings, bait-and-switch tactics, listing manipulation, and deliberate misrepresentation of items are prohibited and constitute grounds for immediate account suspension or termination.

 

4.2 PROHIBITED MARKETPLACE CATEGORIES

The following categories are strictly prohibited from the Neighbor Nation marketplace. Listings falling within these categories will be removed upon identification, and the responsible user's account may be subject to enforcement action:

​

Prohibited Category & Description and Scope of Prohibition

1. Financial Services

No listings for loans, investments, financial advising, cryptocurrency sales or exchanges, money transfers, payday lending, or any financial product or service subject to financial regulatory oversight.

2. Real Estate Services

No listings for real estate agent services, property sales or purchases, mortgage brokering, or any regulated real estate transaction. Community members may post general neighborhood information but may not solicit or conduct real estate transactions through the Platform.

3. Pet Sales

The commercial sale or purchase of pets is prohibited. Adoption and rehoming listings are permitted, provided no monetary exchange is required for the animal itself. Reasonable, clearly disclosed rehoming fees are permitted but must not constitute a disguised sale price.

4. Sexually Oriented Products or Services

No listings for adult products, escort services, adult entertainment services, or content of any sexually oriented nature.

5. Illegal Goods or Services

No listings for controlled substances, prescription medications without authorization, stolen goods, illegal weapons or weapon modifications, counterfeit or replica items, or any product or service whose sale is prohibited under applicable local, state, or federal law.

6. Alcohol and Tobacco

Listings for the commercial sale of alcohol, tobacco, e-cigarettes, vaping products, or related paraphernalia are prohibited. Neighbor Nation LLC is not a licensed alcohol or tobacco retailer and cannot facilitate such sales.

7. Multi-Level Marketing (MLM) / Pyramid Schemes

Recruitment posts, opportunity solicitations, and promotional content for multi-level marketing businesses, network marketing schemes, or pyramid scheme structures are prohibited.

​

4.3 PERMITTED MARKETPLACE CATEGORIES

The following categories of listings are permitted on the Neighbor Nation marketplace, including but not limited to:

• Yard Sales including general household goods, furniture, clothing, tools, electronics, and personal items

• Community services such as lawn care, landscaping, house cleaning, handyman work, tutoring, childcare, pet sitting, and similar local service offerings

• Hand Crafted items

• Food items sold by properly licensed vendors in compliance with all applicable health and food safety regulations and food items sold by vendors complying with their state and local Food Cottage Laws

• Livestock and farm animals, including chickens, goats, cattle, horses, pigs, and other farm animals, subject to the additional requirements set forth in Section 4.4

• Pet adoption and rehoming on a no-sale basis, as described in Section 4.2

• Local business promotions, services, and event announcements

• Community resources, free giveaways, and neighbor-to-neighbor exchanges

This list is illustrative and not exhaustive. Neighbor Nation LLC reserves the right to determine, in its sole discretion, whether a listing falls within a permitted or prohibited category.

​

4.4 LIVESTOCK SALES

1. The sale of livestock, including but not limited to chickens, goats, cattle, horses, pigs, sheep, rabbits, and other farm animals, is permitted on the Neighbor Nation marketplace.

2. Sellers must accurately and honestly represent the health, age, breed, weight, and physical condition of all animals listed for sale. Material misrepresentations regarding animal health or condition are prohibited.

3. All livestock transactions must comply with applicable local, state, and federal agricultural regulations, including all regulations governing the sale, transport, and transfer of ownership of livestock and farm animals.

4. Inhumane transport conditions, neglect of animals in connection with a listed transaction, or any misrepresentation regarding the humane treatment of animals is strictly prohibited and may be reported to appropriate agricultural or animal welfare authorities.

 

5. ANIMAL WELFARE STANDARDS

​

Neighbor Nation LLC is firmly committed to the humane and ethical treatment of all animals within our community. The Platform must never be used to harm, endanger, or exploit animals in any form.

1. Prohibition on Animal Abuse Content. Content depicting, promoting, glorifying, or trivializing animal abuse, neglect, cruelty, torture, or harm of any kind is strictly prohibited and will be removed immediately upon identification.

2. Prohibition on Illegal Animal Fighting. Listings, posts, advertisements, or other content promoting, organizing, facilitating, or glorifying illegal animal fighting activities — including dogfighting, cockfighting, or any other form of organized animal combat — are absolutely prohibited. Such content will be removed immediately, and Neighbor Nation LLC will report the activity and associated user information to appropriate law enforcement authorities.

3. Reporting Animal Abuse. Users who observe or have knowledge of animal abuse or neglect — whether depicted in Platform content or occurring in the community — are strongly encouraged to report such activity to local animal control authorities and/or local law enforcement. Where animal abuse is depicted in content posted on the Platform, users are additionally encouraged to report such content to Neighbor Nation LLC through the Platform's in-app reporting tools.

4. Neighbor Nation LLC's Reporting Authority. Neighbor Nation LLC reserves the right, and accepts the responsibility, to report suspected animal abuse or illegal animal fighting activity that is visible in Platform content to appropriate law enforcement, animal control, or wildlife regulatory authorities.

 

6. SAFETY GUIDELINES

​

The safety and well-being of our community members is a paramount concern of Neighbor Nation LLC. Users are strongly encouraged to observe the following safety guidelines when using the Platform:

1. Protection of Personal Information. Users should never share their home address (unless this is the location of your sales and are you are consenting to sharing this location information publicly), financial account information, government identification numbers, passwords, or other sensitive personal data publicly on the Platform. Such information should only be shared through private, encrypted channels and only with individuals whom the user has independently verified as trustworthy.

2. In-Person Marketplace Transactions. When meeting in person to complete a marketplace transaction, users are strongly encouraged to meet in public, well-lit locations — such as police station parking lots, shopping centers, or other publicly visible locations — and to bring a companion when possible. Users should inform a trusted third party of meeting details prior to attending an in-person transaction.

3. Prohibition on Surveillance and Stalking. Users must not use the Platform or any information obtained through the Platform to stalk, surveil, track, monitor, or otherwise target other individuals without their consent. Such conduct is prohibited and may constitute a criminal offense.

4. Limitation of Platform Liability. Neighbor Nation LLC is not a party to in-person marketplace transactions and is not responsible for the outcome of any such transactions. Users engage in in-person transactions at their own risk and are strongly advised to exercise personal judgment, caution, and due diligence.

5. Reporting Unsafe Content or Communications. Users who encounter content or receive communications that cause them to feel unsafe, threatened, harassed, or endangered must immediately report such content or communications using the Platform's in-app reporting tools or by contacting Neighbor Nation LLC directly through the contact information set forth in Section 13 of this Code of Conduct. Where there is an immediate threat to personal safety, users should contact local law enforcement (911) immediately before contacting Neighbor Nation LLC.

 

7. REPORTING PROCEDURES

​

Neighbor Nation LLC provides accessible and confidential reporting mechanisms within the Platform to enable users to flag content or behavior that violates this Code of Conduct.

1. What to Report. Users are encouraged to report any of the following: harassment or threats directed at themselves or others; prohibited content as defined in Section 3; fraudulent, misleading, or prohibited marketplace listings; content depicting or promoting animal abuse; suspected illegal activity; impersonation; and any other suspected violation of this Code of Conduct.

2. Review and Action. All reports submitted through the Platform's reporting tools or by direct contact with Neighbor Nation LLC are reviewed by the Platform's moderation team. Neighbor Nation LLC will take appropriate action based on the nature, severity, and context of the reported violation. Action timelines will vary depending on report volume and severity.

3. Good Faith Reporting Protection. Users who submit reports in good faith will not be penalized, retaliated against, or subject to enforcement action — even in cases where the reported content is ultimately determined not to violate this Code of Conduct. Neighbor Nation LLC is committed to protecting good-faith reporters.

4. Prohibition on Abuse of Reporting System. Abuse of the Platform's reporting system — including submitting false, malicious, retaliatory, or bad-faith reports intended to harm another user — is itself a violation of this Code of Conduct and may result in enforcement action against the user who submitted the false report.

5. Urgent Matters. For urgent safety concerns, imminent threats, or apparent illegal activity, users are strongly encouraged to contact local law enforcement directly in addition to submitting a report to Neighbor Nation LLC. Neighbor Nation LLC's moderation tools are not a substitute for emergency services.

 

8. ENFORCEMENT & CONSEQUENCES

​

Neighbor Nation LLC reserves the sole and absolute right to enforce this Code of Conduct at its discretion. Enforcement decisions are made based on the nature, context, and severity of the identified violation. The following enforcement actions may be taken individually or in combination:

 

8.1 WARNING

For minor or first-time violations, Neighbor Nation LLC may issue a formal written warning to the responsible user. A warning will identify the specific conduct or content that constituted the violation and will advise the user that future violations may result in progressively more serious enforcement consequences.

 

8.2 CONTENT REMOVAL

Neighbor Nation LLC may remove any post, listing, image, comment, message, or other content that violates this Code of Conduct, without prior notice to the responsible user. Content removal may occur independently of or in conjunction with any other enforcement action.

 

8.3 TEMPORARY SUSPENSION

Users who engage in repeated violations, a pattern of policy-violating conduct, or a single violation of sufficient severity may be temporarily suspended from accessing the Platform. During a temporary suspension, the user will be unable to post content, access the marketplace, or communicate with other users through the Platform. Suspension durations are determined by Neighbor Nation LLC in its sole discretion.

 

8.4 PERMANENT REMOVAL / BAN

Users who engage in severe violations — including but not limited to posting illegal content, sexual exploitation, violent threats, criminal solicitation, or sustained harassment — may be permanently banned from the Neighbor Nation Platform. Permanently banned users forfeit access to all Platform features, including any active marketplace listings or accumulated community standing.

Permanently banned users may not create new accounts, use alternative identities, or otherwise attempt to circumvent their ban. Circumvention accounts will be identified and removed, and such conduct may result in additional legal action.

 

8.5 REPORTING TO AUTHORITIES

Where Platform content or user conduct suggests illegal activity — including but not limited to criminal threats, child exploitation material, illegal animal cruelty or fighting, fraud, drug trafficking, or weapons trafficking — Neighbor Nation LLC reserves the right, and in certain jurisdictions may be legally obligated, to report the activity and relevant user information to appropriate law enforcement or regulatory authorities. Users are advised that Platform use is not anonymous and that Neighbor Nation LLC maintains records in compliance with applicable law.

 

8.6 NO OBLIGATION TO EXPLAIN

Neighbor Nation LLC is under no obligation to provide detailed explanations or justifications for enforcement decisions. Neighbor Nation LLC may, in its sole discretion, provide a summary explanation when doing so is consistent with the interests of the user community and the integrity of the Platform's moderation processes.

 

8.7 APPEALS

Users who believe that an enforcement action was applied in error or without adequate cause may submit a written appeal by contacting Neighbor Nation LLC through the designated support channel identified in Section 13 of this Code of Conduct. Appeals must be submitted within thirty (30) days of the enforcement action. Appeals are reviewed at Neighbor Nation LLC's discretion, and submission of an appeal does not guarantee reinstatement, content restoration, or any modification of the original enforcement decision.

​

9. COMMUNITY PARTICIPATION STANDARDS

​

Neighbor Nation is built on the foundational belief that neighbors helping neighbors — through commerce, connection, and community — makes every neighborhood stronger. The Platform is designed to be an active, thriving local marketplace where members are fully encouraged to list products, promote their services, and conduct business with their neighbors. Commercial participation is not just welcome here; it is the heartbeat of what Neighbor Nation is all about. The Platform's value grows with every listing posted, every service offered, and every neighbor-to-neighbor transaction completed.

​

Our Community Identity

Neighbor Nation LLC is a community of neighbors helping neighbors through commerce and connection. Our members are farmers, ranchers, homemakers, homesteaders, skilled handcrafters, hobbyists, and small home-based businesses — people who offer fresh goods and friendly services directly from their homes to their community. We are proud to be the marketplace where local business happens.

​

Content Moderation

Neighbor Nation LLC reserves the right to determine whether any content or conduct is inappropriate, unsafe, or inconsistent with the purpose and values of this Platform. In most cases, a formal warning will be issued as a first response; however, content removal and account suspension or permanent removal may be applied when the severity of the violation warrants immediate action.

​

Prohibited Services & Categories

The following categories are not permitted on the Platform:

• Financial Services and Real Estate Services may not be advertised or solicited.

• The sale of pets is not permitted. Listings for pet adoption are welcome.

• Sales of livestock and farm animals are permitted.

• Sexual content of any kind is strictly prohibited. This Platform is not a dating or adult services site. All users and content must reflect appropriate, community-friendly standards in both appearance and behavior. Note: Offered stud services and insemination services for farm animals are agricultural in nature and are expressly permitted under this provision.

​

Enforcement Actions

• Illegal Activity: Any content or conduct that violates local, state, or federal law is strictly prohibited. Such violations will result in immediate content removal, account action, and — where appropriate — referral to the relevant law enforcement authorities.

• Animal Abuse or Neglect: Confirmed reports of animal abuse or neglect will result in immediate removal of the offending content and account action. Cases involving apparent violations of animal welfare laws will be referred to the appropriate local or state animal welfare authorities.

• Sexual Content: Any sexual content — regardless of context — will be removed immediately and may result in permanent account removal.

​

This Code of Conduct is a living document. Additional standards and guidelines will be added as needed to reflect the evolving needs of our community. Users are encouraged to review this document periodically for updates.

​

10. INTELLECTUAL PROPERTY

​

1. User Responsibility for Posted Content. Users may only post, share, or distribute content that they own outright or for which they have obtained all necessary rights, licenses, and permissions. By posting content on the Platform, users represent and warrant that they have the legal right to share such content.

2. Prohibition on Unauthorized Copyrighted Material. Posting copyrighted material — including photographs, written text, music, video content, software, or any other protected work — without the express authorization of the copyright holder is prohibited and may subject the posting user to civil or criminal liability under applicable intellectual property law.

3. Neighbor Nation LLC's Compliance. Neighbor Nation LLC respects intellectual property rights and will respond to valid copyright infringement notices in accordance with applicable law, including the Digital Millennium Copyright Act (DMCA) where applicable. Copyright infringement claims may be submitted through the contact information provided in Section 13.

 

11. MODIFICATIONS TO THIS CODE OF CONDUCT

​

1. Neighbor Nation LLC reserves the right to amend, update, supplement, or replace this Code of Conduct at any time, in its sole discretion, with or without prior notice, subject to the notification requirements set forth below.

2. Users will be notified of material changes to this Code of Conduct via in-Platform notice, email notification to the address associated with the user's account, or both, prior to the effective date of such changes where reasonably practicable.

3. Continued use of the Neighbor Nation Platform on or after the effective date of any update to this Code of Conduct constitutes the user's acceptance of the revised Code of Conduct. Users who do not agree to the revised terms must discontinue use of the Platform.

4. The most current version of this Code of Conduct will always be accessible through the Platform's Code of Conduct page. Users are encouraged to review this document periodically.

 

12. RELATIONSHIP TO OTHER POLICIES

​

1. This Code of Conduct is incorporated by reference into the Neighbor Nation LLC User Agreement and Privacy Policy and forms part of the binding terms governing each user's access to and use of the Platform.

2. In the event of a conflict or inconsistency between this Code of Conduct and any other Neighbor Nation LLC policy document, the more specific provision applicable to the subject matter in question shall govern.

3. Users are encouraged to review the Neighbor Nation LLC User Agreement and Privacy Policy in their entirety, as those documents contain additional terms, rights, obligations, and limitations governing Platform use that supplement the standards set forth in this Code of Conduct.

 

13. CONTACT INFORMATION

​

For questions regarding this Code of Conduct, to report a suspected violation, to submit a content removal request, to file a copyright infringement claim, or to submit an enforcement appeal, please contact Neighbor Nation LLC through any of the following channels:

​

Contact Method Details:

Company Name

Neighbor Nation LLC

​

Mailing Address

N/A

​

Email Address

support@neighbornation.net

​

Phone Number

803-229-8594

​

Website / Contact Form

https://www.neighbornation.net/get-in-touch

 

Neighbor Nation LLC endeavors to respond to all inquiries and reports in a timely manner. Response times may vary based on inquiry volume and the nature of the matter submitted. For urgent safety or law enforcement matters, please contact local emergency services (911) directly.

 

14. ACKNOWLEDGMENT

​

BY ACCESSING OR USING THE NEIGHBOR NATION PLATFORM, YOU ACKNOWLEDGE AND AGREE THAT:

​

1. You have read this Code of Conduct in its entirety and understand its contents;

2. You agree to comply with all standards, rules, restrictions, and obligations set forth in this Code of Conduct;

3. You understand that failure to comply with this Code of Conduct may result in enforcement actions up to and including permanent removal from the Platform and, where applicable, referral to law enforcement authorities;

4. You understand that this Code of Conduct is a binding policy document that operates as part of the Neighbor Nation LLC User Agreement; and

5. If you do not agree to this Code of Conduct, you must immediately discontinue your use of the Neighbor Nation Platform.

​

This Code of Conduct is effective as of the date set forth in the document header and supersedes all prior versions. Neighbor Nation LLC reserves all rights not expressly granted herein.

​

Neighbor Nation LLC  |  Code of Conduct  |  Effective January 1st, 2022   All Rights Reserved.